Household Insurance Claims – Alternative Accommodation

1 Nov

or copy the link

Both buildings and contents policies will offer a separate limit of cover up to a percentage of your sum insured for alternative accommodation expenses when you have a valid claim. There is usually a higher quantity of cover under buildings cover as the sum insured is usually greater than for contents.

For example, if your buildings are insured for 200,000 and you have a 20% allowance within this policy for accommodation, Insurers will pay up to a greatest of 40,000 per claim for any related expenses. In order for this cover to be valid however, it is a requirement that you:

Have suffered a valid insured incident (e.g: fire) that is covered by the policy
The property is uninhabitable for typical living purposes

Uninhabitable = ‘unable to be lived in’

Every various Insurer will have its personal version of what uninhabitable is nonetheless, they are broadly the identical and probably to include:

Loss of water provide to the property
Loss of all sanitary facilities (washing facilities / toilets and so forth)
Loss of heating in the course of winter
Significant structural harm (i.e: walls / roof etc) triggered by a major fire, flood, influence etc
If anybody living at the home has a healthcare condition that is affected by the damage or repairs becoming undertaken (this may have to be confirmed nonetheless)
Loss of cooking facilities – even so, it will commonly be considered if it is possible to set up temporary cooking facilities or pay an allowance for alternative eating arrangements just before Insurers will think about paying for accommodation in this situation

If none of the above apply nevertheless, you have a healthcare situation that will be impacted by the harm (e.g: damp) or the connected restoration / repairs (drying, strip out works, dust and so on), if you can offer healthcare evidence such as a doctors certificate confirming the medical condition and that staying at the property will have a negative influence on your health, Insurers are probably to permit this as a valid reason for them to spend for substitute accommodation fees.


If the option accommodation claim is valid, the policy will offer cover for similar accommodation, up to the financial limit comprehensive inside the policy.

When deciding on the greatest accommodation settlement option, Insurers will take into consideration a quantity of variables, the principal one particular becoming how long the accommodation is needed which will have a bearing on the most appropriate kind of accommodation.

Sorts of accommodation that can be regarded as:

B&B or Hotel

When the period of accommodation essential is tiny – days to a few weeks (the expense of a hotel per area can very easily be in excess of 3,000 per month per double area).

Private rental or serviced apartment

This is far more appropriate when repairs are going to be in excess of 3 months as it will typically be more cost effective (even if a minimal 6 months lease is required) and also gives more suitable living arrangements with cooking facilities and much more living space.

Staying with close friends / family members

If this is an option, Insurers will provide you with a cash allowance (this will usually be much less than a rental cost).


This is not a common method, nevertheless, is a appropriate possibility if accommodation necessary to be for an extended period of time and you want to remain onsite or if there is no appropriate accommodation in the location (this can take place when huge geographical places are damaged such as for the duration of floods).

Money Settlement

This can be a cash allowance created to you instead of taking a rental or hotel and gives you the freedom to take a holiday or live at the house in spite of it getting considered habitable


If you have a valid substitute accommodation claim, Insurers are liable for payment of reasonable charges for the accommodation. In addition to this, there are a quantity of other individuals things that you might be in a position to claim if you can demonstrate that you have suffered financial loss relating to the claim. These items can very easily be included inside the claim (as extended as your policy does not especially have an exclusion for it – refer to your alternative accommodation policy wording):-

Extra food expenditure (this usually happens when staying at a B&B or Hotel exactly where you have no cooking facilities). Note that you should not incorporate for your typical weekly food expenditure – extra fees only

Mail redirection to the temporary address

Additional travel expenses (if you have had no option but to live additional away than your regular place resulting in improved commuting / travelling expenses)

Telephone redirection (this becoming much less of a requirement due to mobile phones nonetheless, if you want a landline for world wide web etc and the property you are moving into does not have a single, you might be in a position to negotiate this)

Rehousing of your pets (if they can not stay in your option accommodation)

Cost of removal / storage if you are obtaining to move into an alternative home and demand large amounts of your furnishings / belongings to be moved or if you need to have to clear this property from your personal property to facilitate repairs

Laundry fees if you are staying in a B&B or hotel

Other considerations:

If you have both buildings and contents insured with different Insurers and you have sustained both buildings and contents damage, every single Insurer is liable for contributing to the expenses. You can nonetheless attempt to get a single insurer to deal and they will then sort the sharing of costs in the background.

You can source your personal accommodation or several Insurers now have an accommodation supplier who they can appoint to organise for you – this can conserve you a lot of hassle and time having to search and obtain estimates which specifically helpful if you require the accommodation on an emergency basis.

If you have the choice to keep with friends and loved ones, take into account this solution prior to opting for a hotel or rental and establish what Insurers are prepared to pay you as you might discover this offer you a lot more financially appealing and suitable for your own situations

On occasion, insurers/adjusters can utilise preferred accommodation suppliers who for a fee, locate hotel/leased dwellings. Alternatively, the Policyholder can make enquiries with nearby estate agents and submit proposals which can be authorised if considered sensible. When we get the data, a assessment is completed to establish if this seems to be a constant rental for region and is like for like in line with Insured’s own property.

If you have to move out of your own property, you may possibly be entitled to freeze your council tax as this is not payable when the house is unoccupied – make enquiries with this as quickly as achievable to make certain that you are not paying further charges for this when you are entitled to cancel it. When you move back property, you need to reinstate your council tax

When the house has been made habitable once more, Insurers will count on that you move back house and will cease paying for any accommodation related expenses. As a result, if you want to make some property improvements for the duration of the repairs, you could uncover that Insurers are reluctant to extend your accommodation as this is not covered by your policy and you would be accountable for such charges.

If you are acquiring a rental property, it will be probably that there will be a refundable deposit payable which is commonly the equivalent of a months’ rent in advance. Strictly speaking, you are accountable for paying this as it is you who is responsible for searching following the house for the duration of your keep. It is nonetheless much more typical for Insurers to spend this if you advise them that you have not got the economic means to pay this deposit – the Insurer has a duty to treat you pretty and will likely agree to spend for it (when returned from the landlord nevertheless, the proceeds must go back to the insurance organization)

12 Responses to “Household Insurance Claims – Alternative Accommodation”

  1. Bert January 12, 2013 at 12:07 am #

    Will they deliver?

    So how exactly does goverment believe that forcing insurance companies to cover condoms will lead to not greater rates.

    Did not the primary causes of undesirable giving birth curently have government access anyways?

  2. Ruthie March 26, 2013 at 12:00 am #

    I am shopping for disability insurance, which is a bit of a shady industry in general. DI and workers comp insurance tend to have high claim denial rates and complaints.

    My state does not provide significant information regarding customer complaints on disability insurance. They cover life, health, auto, and homeowners – but not disability.

    Is there a state insurance department that has good statistics on how satisfied claimants are with their disability insurers? Since most disability that I am considering insurers sell nationwide, statistics from another state may be a good indicator of how reputable the insurer is.

  3. Claudio April 17, 2013 at 12:22 pm #

    Mortgage insurers have flagged 9600 zip codes as areas where they do not want to get involved

  4. Terry May 7, 2013 at 5:39 am #

    I hear that Republicans want to allow health insurers to operate across state lines, which sounds like a good idea to me. What was the reason why they initially couldn’t? Does it have something to do with Congress’ authority to regulate interstate trade?

  5. Louella May 26, 2013 at 8:23 pm #

    I don’t understand what the difference is between the two, as I need to know for my personal finance class. I’ve gotten many definitions but all I get is that ‘a policyholder owns the policy and is not always the insurer’. Maybe a few situational examples would help me out.

  6. Terry June 17, 2013 at 10:16 am #

    I have had a scooter for a year, and when im 17 im wondering will any ca insurers accept my bikes year no claim towards a discounted rate for my first car quote?

  7. Siobhan July 4, 2013 at 7:17 pm #

    What authority has an insurer gives to its producers by means of the agency agreement is known as?

    A.) Implied Authority
    B.) Express Authority
    C.) Fiduciary Responsibility
    D.) General Authority

    I am looking all over the place including my book and cannot find the correct answer for my study guide. I thought it would be Implied but wasn’t completely sure.

  8. Nova July 19, 2013 at 4:03 pm #

    A recent article in the NY Times illustrates how Long Term Care insurers scam the elderly by finding reasons not to pay off on LTC insurance when the time comes that the elderly need support. I want to know if there is anything like a consumer’s report that rates insurers on paying off when the need is legitimate.

  9. Alethia August 26, 2013 at 2:09 am #

    Is there a published list where all auto insurers report their average rates? Basically a comparison chart or similar type information? If not, are insurers required to list their average rates somewhere?

    Basically I’m trying to compile a list of insurance rates, hopefully based on the different criteria used by the insurance companies themselves. I’m trying to find a way other than calling each individual insurer to get a ballpark figure on their rates for different types of drivers.
    How does Progressive give rates of their competitors to their customers?

  10. Garland August 31, 2013 at 1:43 am #

    I’ve recieved the letter i got caught by speeding and forward the letter already,but didn’t received any descision yet, Do i need to call my insurer or wait until got something handy from the road safety partnership?

  11. Gregory September 11, 2013 at 2:08 am #

    SUV prices have plummeted in the last year. Will comprehensive and collision insurance rates go down this year as a reflection of less risk to the insurer?

  12. Kip September 11, 2013 at 8:22 am #

    Lets say someone goes out of network for a procedure and pays for the service in full, are they entitled/can they request reimbursement of the equivalent amount the insurer would typically pay an in-network provider for the procedure, assuming that the particular procedure in question is covered under the health plan, but there is no out-of-network coverage?

Leave a Reply